Privacy Policy
Privacy Policy
AL Medilife Wholesale & Retail Pharmacy
Last Updated: 28 October 2026
At AL Medilife, we respect your privacy and are committed to protecting the personal and business information you share with us through our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
1. Information We Collect
When you register, place an order, or contact us, we may collect the following information:
- Customer name and business or shop name.
- Mobile number, email address, and delivery address.
- GSTIN, PAN details, and drug licence information, where required for business verification.
- Order details, invoices, payment status, and transaction references.
- Information you provide when contacting our customer support team.
- Website usage information, such as device details and browsing activity, where applicable.
2. How We Use Your Information
We may use your information to:
- Create and manage customer accounts.
- Verify pharmacies, clinics, hospitals, and other eligible business customers.
- Process orders, payments, invoices, and deliveries.
- Provide customer support and order updates.
- Communicate important information about products, prices, and services.
- Prevent fraud, maintain business records, and comply with applicable laws.
3. Wholesale Customer Verification
AL Medilife may require business documents, such as GSTIN, PAN details, or a drug licence, depending on the nature of the account and applicable legal requirements.
Wholesale purchasing access may be subject to verification and administrative approval. Customer information will be used for legitimate verification and business purposes.
4. Payment Security
Payments may be processed through third-party payment service providers. AL Medilife does not intend to store complete debit card, credit card, or other sensitive payment credentials on its website. Payment information may be processed by the relevant payment provider under its own privacy and security practices.
5. Sharing of Information
We do not sell customers' personal information to third parties. We may share relevant information with trusted service providers when necessary for:
- Order delivery and logistics.
- Payment processing.
- Website hosting and technical support.
- Customer communication.
- Legal compliance or requests from authorised authorities.
Such sharing will be limited to legitimate business or legal purposes, as applicable.
6. Cookies and Website Data
Our website may use cookies or similar technologies to maintain login sessions, remember preferences, improve website performance, and understand website usage. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
7. Data Security
We take reasonable technical and organisational measures to protect customer information against unauthorised access, misuse, loss, or disclosure. However, no online system or method of electronic transmission can be guaranteed to be completely secure.
8. Data Retention
We retain personal and business information for as long as reasonably necessary to provide our services, maintain business and tax records, resolve disputes, and meet applicable legal or regulatory requirements.
9. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. Certain records may need to be retained where required by law or necessary for legitimate business purposes.
10. Third-Party Websites
Our website may contain links to third-party websites or services. AL Medilife is not responsible for the privacy practices or content of external websites. Please review their privacy policies before sharing information.
11. Children's Privacy
Our website and wholesale purchasing services are intended for business customers and adults. We do not knowingly collect children's personal information for wholesale account registration.
12. Changes to This Privacy Policy
AL Medilife may update this Privacy Policy from time to time to reflect changes in our business, website features, or applicable laws. The revised version will be published on this page with an updated date.
13. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Business Name: AL Medilife Wholesale & Retail Pharmacy
Phone / WhatsApp: 7607730558
Address: Kasba Sarai, Post Rautmau, Azamgarh, Uttar Pradesh, India.
Website: http://almedilife.com
AL Medilife — Your Health, Our Priority.