Return & Refund Policy

Return & Refund Policy

AL Medilife Wholesale & Retail Pharmacy

At AL Medilife, we are committed to supplying quality pharmaceutical products with safe packaging and reliable delivery. Please read our Return & Refund Policy carefully before placing an order.

1. No Return Policy

- Damaged Products: Products reported as damaged after delivery will not be accepted for return or refund under our standard policy. If damage occurred during transit or due to improper packaging, please contact our support team for review.

- Expired Medicines: Expired medicines are not accepted for return under any circumstances. Customers are requested to check the expiry date upon receiving their order and report any expired product immediately.

- Incorrect Orders: If you receive a product different from the one ordered, please contact our customer support team for verification and resolution.

2. Refund Policy

Refunds will be considered only for eligible cases verified and approved by AL Medilife. Approved refunds will be processed within 2–3 working days, subject to verification and the payment provider's processing time.

3. Reporting an Issue

Customers should contact us promptly after receiving an order if they identify any damaged, expired, incorrect, or missing products. Please provide your order number, product details, photographs, and supporting information.

4. Important Conditions

- Please inspect your order upon delivery.

- Do not use or distribute any product suspected to be damaged, expired, or otherwise unsuitable.

- All complaints are subject to verification by AL Medilife.

- Nothing in this policy limits any rights or remedies available to customers under applicable law.

5. Contact Us

AL Medilife Wholesale & Retail Pharmacy

Phone / WhatsApp: 7607730558

Address: Kasba Sarai, Post Rautmau, Azamgarh, Uttar Pradesh.

For assistance regarding an order, please contact our support team with your order details.

AL Medilife — Your Health, Our Priority.